Dowtop commercial warranty
Dowtop Solid Surface Limited COMMERCIAL WARRANTY
We're proud to stand behind our products. That's why all surfaces come with a warranty backed. Be sure to carefully read all the details and specifications provided below to make sure you qualify.
This warranty excludes the following :
- 1. Minor conditions such as stains, scratches, water spots and burns;
- 2. Failure to comply with Dowtop’s instructions including fabrication, installation, care, maintenance, etc;
- 3. Any products moved from their original place of installation;
- 4. Failure or dissatisfaction with appearance and performance of joints or seams, or of any adhesive, caulk or other accessory items
(except for performance defect arising out of the use of Barstone-brand adhesive);
- 5. Color variation from the sample;
- 6. Exact color match as a result of Product replacement or repair is not guaranteed;
- 7. Failure caused by other substructure support;
- 8. Misuse, abuse (including impact damage and contact with chemical reagents not intended for use with Product);
- 9. Improper fabrication, installation, handling or maintenance;
- 10. Damage caused by excessive heat; or by an act of nature;
- 11. Workmanship of Fabricators or Installers;
- 12. Damages from other than manufacturing defect;
- 13. Any Product installed or located outdoors, such as outdoor kitchens, BBQ work surfaces, or in heated areas such as saunas,steam rooms and shower pans;
- 14. In-Carton products including components made from Dowtop;
- 15. Any Product installed in recreational vehicles.
- 16. Damaged in customer's transportation.
- DOWTOP, at its sole option, will determine whether to provide materials necessary for repair or replacement due to the Product manufacturing defects. Except as to what is stated in this limited warranty herein, DOWTOP makes no warranties, express or implied, in respect to the Product, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose, and all such warranties hereby are expressly disclaimed. DOWTOP does not warrant that the Product will meet the end users' requirements. DOWTOP shall not be liable for incidental, consequential, indirect, special, punitive, or exemplary damages of any kind, including lost good will, lost profits, lost business, or other indirect economic damages, and further including injury to property, whether such claim is based on theories of contract, negligence, tort (including strict liability) or otherwise, as a result of breach of any warranty regardless of whether DOWTOP was advised, had other reason to know, or in fact knew of the possibility of such damages.
SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION STATED ABOVE, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH WILL VARY FROM STATE TO STATE OR, IN CANADA FROM PROVINCE TO PROVINCE.
For more information about this warranty, please write to DOWTOP at the address below:
DOWTOP OFFICE
info@chinabarstone.com